Office Team

Locum Town Clerk

Town Clerk

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The Town Clerk is a full-time post whose full job title is ‘Town Clerk and Responsible Financial Officer’. They are the Council’s principal official known as the ‘Proper Officer’. Their main role is to advise the Council; ensure decisions are lawful; and to implement those decisions. The Town Clerk is also responsible for the financial affairs of the Council – managing its budget and ensuring internal controls are in place to safeguard its funds and assets. They also act as the Line Manager for the other staff. The Town Clerk works closely together with the Town Mayor and other Councillors on an almost daily basis.

Nicola Riddell

Nicola Riddell

Cemeteries Officer

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As cemeteries officer I am responsible for maintaining all records linked to the town’s cemeteries and liaising with Undertakers when internments take place. This also includes the sales of burial plots and installation of memorials. I also oversee the maintenance of the cemeteries with the grounds maintenance team regarding the upkeep and safety and all rules and regulations are adhered too.

I have worked for the town council since January 2023 and my previous role was working for an Undertaker, so I understand the processes needed regarding burials/ashes and dealing with bereaved families.

Jane Jenner

Jane Jenner

St Ives Cares Coordinator

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Jane is the Project Coordinator for St Ives Cares, a project funded by Cambridgeshire County Council’s Cultivate and Innovate Fund from March 2022 to February 2024. The aim of this project is to set up a neighbourhood based support scheme for adults in the community who may be at risk of isolation / loneliness, or who may benefit from additional community support by utilising existing community groups and mobilising local volunteers.

You can contact Jane on 07395 629053.

Esther Whalley

Finance Officer

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The Finance Officer works closely with the Town Clerk on the financial affairs of the Council. They are responsible for the day to day book keeping and balancing of the books, along with pulling together the initial budgets for Council to consider, dealing with all year end functions and most importantly making sure all staff are paid on time.

In addition, they also act as the administrative element of both the Farmer’s Market and Allotments.

Gilly James

Civic Officer

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The Civic Officer is responsible for managing the civic diary and ensuring that the Mayor is where they should be when they should be. In addition to this, they also make all the arrangements for Civic and Charity events linked to the Town Council.

Emma Bleazard

Democratic Officer

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The Democratic Officer supports the Town Clerk in preparation of agendas, papers and minutes for the Council and Committee meetings. 

Alex Venditti

Administration Officer

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The Administration Officer supports the Town Clerk and Officers with administration tasks and answers queries from residents by phone, social media and at the Town Hall.  The Administration Officer supports the Democratic Officer with meeting preparation and updating the website as required.  

Trevor White

Trevor White

Facilities Manager

Trevor joins the Town Hall team as Facilities Manager having spent 27 years in the supply chain industry and the same lengthy service as a retained firefighter and crew commander, the role encompasses many areas of change including Compliance inspections to all of our Town Council owned buildings, Asset control, H&S policies, scheduling work for our Ground Maintenance team, working to ensure our playparks and open spaces are safe and available to all, making sure our allotments provide the calming environment they are designed to do and generally ensuring the town is looking at its best throughout the year.

“I have honed my procurement and management abilities. I am an astute problem solver capable of prioritising and completing complex projects with proficiency.”

Trevor is located in the Town Hall and would welcome feedback and support over the years ahead to ensure efforts and procurement is utilised in the correct areas.

Grounds Team
The Town Council employs a small team of ground staff which carry out a range of horticultural and general duties in parks, play areas, and other open spaces in and around the town. Their duties include grass cutting in all cemeteries, Slepe Hall Field, Warner’s Park and the Waits, maintenance of the flowerbeds, hanging and barrier baskets in and around the town, hedge trimming and some tree maintenance work. They are also called on regularly to carry out general maintenance on properties owned by the council as well as painting and other repairs to street furniture.

Finally, they do a superb job in fetching and carrying for all civic and mayoral charity events as well as manning road closures and flag flying.

Our team is led by Roger Warboys, Grounds Maintenance Supervisor who joined the Council in 2004 as a part time member of the team. In 2007 he took on the full time role of Ground Maintenance Supervisor.

Peter Wootton joined the team again in 2011 having originally started in 2004 with Roger. He spend a short while working for another local council before deciding the St Ives was ‘the place to be’.

The youngest member of the team is Robert Hartop. Robert joined in a temporary position straight from school in 2008 as a temporary member of the team and was appointed to the team on a permanent basis from 2010.

 The most recent member of the team is Kevin Jepson. Kevin joined the team in August 2022 after working 28 years in the printing industry at a local Cambridgeshire company. He is a local resident and lives in St Ives with his family. 

Norris Museum Team

Museum Director - Claire Hardy

Claire is responsible for the day to day running of the museum. Looking after and supporting our staff and managing our team of fantastic volunteers.

Deputy Director - Rachel Walmsley

Our Deputy Director is responsible  for looking after the collection and co-ordinating our programme of exhibitions, walks and talks. 

Learning and Outreach Officer - Hannah Vandridge

The Norris Museum’s Learning and Outreach Officer is responsible for developing and delivering the museum’s learning programmes. 

These range from historical talks and town tours to sessions with schoolchildren, which allow them to get hands-on with museum artefacts and explore aspects of our local history.

Also included in the Learning remit are the family event days, which take place throughout the year, the museum club for 3 to 6 year olds, and family craft workshops.

As part of all these things, the Learning and Outreach Officer oversees teams of volunteers who help plan and resource, as well as deliver in order to enable the museum to meet the increasing interest in all that The Norris has to offer.

Hannah is also the current chair of the Cambridgeshire Heritage Engagement Group.

 Community Officer – Susan Bate

Susan has been with the Norris Museum since July 2018, the main part of the Community Officer role is to take the museum collection out into the community and to bring the community into the museum.

This role encompasses, applying for small grants, maintaining the community room bookings, delivering memory / object sessions in the community where different groups get the opportunity to interact with museum objects, engage with harder to reach audiences using various different methods, and working in partnership with external organisations on projects that the museum delivers in the community or at the museum.

Front of House - Lesley Ackroyd, Richard Carter & Mick Napier 

The front of house team at the museum welcome visitors to the museum, support researchers with enquiries and are your first port of call when getting in touch with us.